FAQ

Do you have to be a member to purchase from the Broome Food Coop?
Yes, you need to be a member to buy items, please check our membership options here.


When is pick up?
Pick up is at Broome CIRCLE, every first Saturday of each month between 9 and 10 am. Orders must be placed by the previous Wednesday before 10 pm. Please check our members’ Facebook Group for up-to-date information or have a look at our event calendar to see the actual schedule.


What if I cannot pick up my order?
We cannot store products, so please ask a friend to pick up on behalf of you.


What if I’m staying in Broome for a little while, can I still order?
We have introduced the casual membership which costs only $20 and is valid for 3 months. We would still ask you to participate and volunteer.


How do I place an order?
Please log in to use our online shop to place an order. Cut-off day is every Wednesday a week before Saturday pick up. If you need help with online ordering, please read our manual.


Can I pay without a PayPal account?
Yes, you can use your debit or credit card to make a payment. After the checkout, simply select the ‘Pay with a card’ option.


Do I have to volunteer?
Yes, one of the aims of the co-op is that everyone pitches in.


How can I volunteer?
You can help with the monthly packing of products and at the pick-up.
Packing is on the Friday before the pick-up and takes about 1.5 hours. It is light work in a great atmosphere.
Pick-up is 1 hour long, on the first Saturday of each month. Please sign up here.


Can I shape the future of the Co-op?

Yes, please! We would love to see more members involved in our steering group. Please contact us for more information @ broomefoodcoop@gmail.com.


Who are the suppliers for the Broome Food Coop?
Who Gives a Crap, Two Brothers. We will investigate other suppliers over time.


Does the food co-op make a profit?
No, any surplus income will go straight back into the enterprise.


Can I share my membership with my household?
Yes.


How does organisational membership work?
Organisations are encouraged to use the Broome Food Co-op to purchase ethical paper products (toilet paper and paper towel). They can also order dry goods through the Co-op. Membership is slightly more expensive as we recognise that organisations cannot volunteer. Non-profit organisations will however benefit from donations of food and goods by the co-op to them from time to time.


How do I renew my membership?
Sign in
to your account as usual, then go to the signup page and click on the button to purchase the membership.
You can check your membership status anytime if you are logged in: go to the ‘My Account’ page and click on ‘Membership profile’.


How do I upgrade my casual membership to annual?
The membership upgrade works very similarly to how the membership renewal process works: simply log in to your account, purchase the membership and your account will be upgraded.


How do I find out more?
Email broomefoodcoop@gmail.com.

The Broome Food Co-op is a project of Broome CIRCLE
Contact: broomefoodcoop@gmail.com
ABN 44 433 608 931
All prices in Australian Dollars
Please read our Privacy Policy and Terms & Conditions before ordering

Proudly donated by Laszlo Bartucz and Melinda Grosz @ Cold Blue Business Consulting